MARIA ALBERTIN offers you an online purchasing service which allows you to purchase all of our items from your computer. You can also benefit from promotions, gifts and exclusive offers.
Below, we invite you to review the general conditions of sale which regulate the purchase of MARIA ALBERTIN products via this Website. Therefore, use of this Webpage implies your acceptance of these general conditions of sale. However, if you have any queries regarding the same, please contact our Customer Services department (firstname.lastname@example.org)
- OUR DETAILSThe following conditions regulate the sale of products featured on this Webpage by the company:
MARIA ALBERTIN S.L. (en adelante, “MARIA ALBERTIN”)
C/General Brito 2 first floor, 25007 Lleida (Spain)
Registered at Mercantile Register of Lleida under Volume 1.497, Folio 82, Sheet L-30.239, Inscripción 1ª and with Corporate Tax ID no. ES B-25824863.
· Availability of the service
Please make sure that you are over 18 before placing an order on mariaalbertin.com.
· Purchase guarantee
Each product features the following details:
– Name of the article
– Photo of the article
– Description of the article
– Available sizes
– Technical information
– Care instructions
– Size guide
– Price (in € with Spanish tax (IVA) applied)
MARIA ALBERTIN has made every effort to display the colours of the items as realistically as possible. However, the colour of the garments that appear on the screen may be subject to changes depending on the quality of your computer monitor. Therefore, MARIA ALBERTIN cannot guarantee that the colours that appear on your monitor are a true representation of the actual colours.
Special offers, promotions or discounts will be valid until the indicated date or while stocks last.
· Purchase procedure
Select the articles you wish to purchase and add them to the shopping basket, by clicking on the corresponding icon.
The shopping basket contains the reference of the selected item, its name, size and price in € (including spanish taxes). The quoted price does not include transport costs, which will vary according to the delivery method selected, or customs taxes.
Once the order has been completed, and before the order is dispatched, the user will be provided with an itemised summary of the order, identifying the item(s) purchased, the total price (including transport and taxes) and the order delivery details, in order for the user to confirm this by clicking on the ‘Confirm payment’ button.
Purchases may be paid for using a credit or debit card (Visa, Visa Electron, MasterCard), or via PayPal. Payment method other than the ones specified in the present conditions of sale will not be accepted. For payments by credit or debit card, the charge will be made online, in other words, in real time, through the payment gateway of the corresponding financial entity, once it has been confirmed that the data sent by the user is correct.
Once the transaction has been confirmed, the order number will be displayed on the webpage, allowing users to track the order from their computer at any moment.
An e-mail will also be sent to the address indicated by the user, with a description of the order and the personal details provided. If you do not receive this e-mail, this could be due to a temporary communications problem in the network or an error in the e-mail address entered. In both cases, MARIA ALBERTIN advises the user to contact Customer Services.
· Availability of products
If, at the time the order is issued, our warehouse detects that there are no stocks of any of the products included within it, MARIA ALBERTIN will make every effort to locate the item. If this is not possible, the user will be notified immediately. In addition, the amount charged for the unsent item will be refunded to the customer, using the same payment method used to purchase the item.
All orders are shipped within 24 hours of the order being placed. In the case of this not happening, you will be notified by our Customer Service team and you will be given a fast and effective solution. All the orders placed before 5pm (Spanish time zone) will be shipped the same day, and will be received by the customer next day before 8pm (Spanish time zone). Except weekends and public holidays, in that case the shipment will be placed on the next business day.
For all orders shipped to Spain, the selected courier in charge of the transportation and delivery of your order is MRW. When orders are picked in our facilities, the customer will receive an email coming from our courier with all the necessary information to track the shipment. Should you have any comments, questions or suggestions, you can contact their help desk on the following telephone number (+34) 902300400.
MARIA ALBERTIN ships worldwide. In the check-out process you can check all the extra cost for shipping out of Spain peninsula.
If you want to change the delivery address once your order has been placed, it is very important that you contact us immediately. Once your order has been dispatched, we will not be able to modify your shipping information for that specific order.
Any change of shipping address after your order has been shipped will have an additional shipping fee equivalent to the shipment cost for any given country.
We are not able to ship to PO Boxes.
Shipments to non-European Union countries may be eligible for customs taxes and additional fees. In all cases, these costs will be the responsibility of the buyer and will be settled at the given customs office. MARIA ALBERTIN is committed to taking care of all the required paperwork in order for the parcel to clear customs.
For any queries or suggestions, you may contact MARIA ALBERTIN by e-mail or by post at the following address:
C/Rocafort 135 first floor third door. 08015 Barcelona (Spain)
Our service hours, Monday to Thursday from 9am to 6pm, and Friday from 9am to 3pm.
mariaalbertin.com is open for business 24 hours a day, 7 days a week, 365 days a year.